Trouble Shooting - My account is suspended

  1. Why my account is suspended?
  2. How long the suspension will last?


Why my account is suspended?
    If you have committed any hacking activity or have unsettled payment, your account will be suspended.

How long the suspension will last?
    • If you hack token, your account will be banned for life.
    • If you hack in-game item or skill, your account will be suspended for 14 days. The hacked item or skill will be removed and the token spent will NOT be refunded. But you can unlock your account INSTANTLY if you pay USD $10 for the unlock fee. Your account will be unlocked within 48 hours once the payment is confirmed.
    • If you have unsettled payment, your account will be suspended until you settled the amount. Your account will be unlocked in 48 hours once the payment is settled.

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