SP Claimed does not appear in my account

[Etienne Saja]

Hi! Good day! gusto ko lang itanong kung bakit yung na-claim ko na 2000 SP for 1000 tokens spend during the 8th anniversary event ay hindi nag-appear sa aking account? gagamitin ko pa naman sana yung SP for level up-ing my senjutsus T_T Please Send help ASAP T_T